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546
February 28th, 2020 11:00
Where to find Microsoft Office Key
I purchased Microsoft Office along with my laptop, but am unable to find the product key. I have searched the box several times and there is no paperwork or anything related to Microsoft Office at all. Would I have received the product key by email? I've looked through all the emails sent to me concerning my purchase with Dell and there is no such information.
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speedstep
9 Legend
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47K Posts
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March 2nd, 2020 11:00
Key is either registered with your microsoft account or on a MPI card. A Microsoft Product Identifier (MPI) card shipped with the Office 2010 and 2013.
https://www.dell.com/support/article/en-us/sln115308/how-to-locate-the-microsoft-product-identifier-card-for-your-microsoft-office-2010-purchase?lang=en
Newer versions recently now don't have that.
https://www.dell.com/support/article/en-us/sln304490/how-to-find-and-activate-microsoft-office-2016-2019-365-on-your-dell-system?lang=en
https://support.office.com/en-us/article/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759?ui=en-US&rs=en-US&ad=US#bkmk_viewonline
The Office product key shown on the Microsoft account, Services & subscriptions page will always be different than the product key that's shown on a product key card or email receipt. They are two different types of keys, even though they use the same format.
DELL-Cares
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27.5K Posts
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March 4th, 2020 16:00
Hi,
How have you been?Please let us know if we can access your system remotely and chat with Microsoft team to fix this without any further delay.
- Kalpana