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ugfshw

updated

22 years ago

U

ugfshw

1 Message

0

4483

October 21st, 2004 19:00

2300MP No Startup Screen

More than 50% of the time when I turn on my 2300MP, it only shows a blank (white or orange) screen with no dell logo. The the projector was not responding to any button (can't shutdown with the power botton), and I had to unplug the power to shut it down. Is it defective or any solution for this? Thanks.
  • G

    g0rm

    1 Message

    80

    0

    Posted November 8th, 2004 18:00

    I have exactly the same problem with my 4 day old 2300 mp.  I've had orange, green and off white screens with none of the keys responding.  I tried to run the self diagnostic by pressing the "+" and "-" buttons but nothing works. 
     
    Only solution is to unplug.  I put a fan on cold up to the intake to keep the bulb cool :smileyvery-happy: while I unplugged.
     
    Very hard to follow the "Powering off procedures" when none of the buttons work.
     
    I'm guessing the colour wheel is knackered and I suppose the only solution will be to return it.
  • DC

    DELL-Chris M

    Community Manager

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    56891 Posts

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    232143 Points

    80

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    Posted November 9th, 2004 16:00

    ugfshw,

    * Email Technical Support
    * Include the following information:
    - Projector Service tag number
    - Shipping address & phone number
    Problem: Buttons are nonfunctional
    Resolution: Replace the defective projector
    * Click Submit
    - or -
    * Call Technical Support:
    1-800-624-9896


    DELL-Chris M (old account)
    #IWork4Dell

  • M

    Mouse11

    2 Posts

    80

    0

    Posted December 17th, 2004 02:00

    I'm having similar problem -- solutions?????

    Green glow to bulb, but no input from computer/dvd/etc.

    Have to unplug (cut powersource) to get projector to shut off.

    Help!  Thanks!

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