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yzwizard

updated

18 years ago

Y

yzwizard

2 Posts

0

17482

April 5th, 2008 07:00

2400mp

any one else had problems with this model reseting

after being on for a few seconds then resetting again

finally showing "lamp fault" with less than 40 hours use? 

  • 462

    0

    Posted September 24th, 2008 19:00

    Greetings.

    I am experiencing this same problem, and I have read similar messages here in the Forum.

     

    I believe there is a significant problem with the projector power supply.  Back in July, I tried to explain the problem to a Dell technician, but he insisted it was a lamp problem (only 210 hours).  Since Dell's lamp warranty is only 90 days rather than by number of hours, I was forced to purchase a new lamp -- which exhibits the same restart problems.

     

    My university supports well over 175 Epson projectors. There was one model of Epson projector a couple of years ago which exhibited this lamp restart issue. I seem to recall that the problem was the power supply which falsely reported a lamp over-current draw on startup.  Epson admitted the problem (eventually) and provided a firmware update which solved the problem! Additionally, our vendor provides for a lamp warranty based upon hours, rather than date of purchase.

     

    I am going to insist that my 2400 MP be replaced under warranty.

     

    Best wishes.   -Pete-

  • 462

    0

    Posted October 3rd, 2008 14:00

    Follow-up:

    After chatting with a responsive Dell technician, a replacement projector and lamp was shipped and arrived the next day! I was instructed to keep the lamp. We shipped to original projector back. So far, the replacement projector is working fine and we now have two spare lamps.  More later.  -Pete-