Community Manager

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297 Posts

November 20th, 2025 13:51

Hi @Nels01 

Thanks for sharing this. Since you’re already a Dell Gold Partner, the additional training requirement is likely tied to a specific competency or renewal cycle.

Here’s what you can do:

  1. Log in to Partner Academy and check the Training Requirements section under your company profile. It usually lists pending courses.
  2. Review any competency badges marked “In Progress” or “Expiring Soon”, those often indicate what’s needed.
  3. If it’s still unclear, use the Partner Helpdesk option in the Partner Portal for quick clarification.

Would you like me to share the direct link to the Helpdesk and steps to navigate to the requirements page?

Thanks

Geeta

4 Operator

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2.4K Posts

November 21st, 2025 09:16

Hi @Nels01 

we all (i am a partner also) get this message. It the normal "cheer up!" because its a fixed day and very important for us.

But youre looking on the wrong side now.  Please visit your "ProgramTracker" which is linked in your partner portal ->Benefits? .  The ProgramTracker contains also the Traning requirements and a matrix of the compentencies. It will show you whats left and which person already solved the test.

There is a "wizard" which can create a traninings plan based on the info which person needes the shortest time to meet the competency requirements.

Than you go to the partner academy and choose your tracks.

Regards,

Joerg

(edited)

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