This post is more than 5 years old
1 Rookie
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6 Posts
0
964
March 17th, 2015 12:00
how to retrieve Certs under old profile
Good Day, I had achieved proven professional under an older profile that I'm unable to access. I would like to update that into my current profile. Can you guys help with that please?
garyed
1 Rookie
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6 Posts
0
March 17th, 2015 12:00
Great, thank you, I did it. Thanks also for the quick response!
DGraci
3 Apprentice
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408 Posts
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March 17th, 2015 12:00
Hi Gary, we can definitely help get you back into your account.
Please submit a help desk query here; selecting "EMC Proven Professional Support" from the Case Sub-Type menu for fastest response.
Be sure to include your full name, the email address in CertTracker and your current email address.
DGraci
3 Apprentice
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408 Posts
1
March 17th, 2015 13:00
You're welcome!
lkhintonsr
1 Rookie
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1 Message
0
November 22nd, 2025 10:41
I also have this problem. I see that this post is from 2015. Is there an updated resolution?