3 Novice
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81 Posts
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488 Points
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91
July 23rd, 2026 16:20
Where is Dell Client Systems Support & Troubleshooting v2
Hello Everyone,
I heard that theres a new version of the Exam, but I can't seem to get the voucher on Pearson Vue.
Even though the first version seems to still be available on Pearson Vue, I then noticed Dell removed the Certification from their website entirely.
I took the CompTIA A+, and I think the Dell Cert awas better than A+ for Computer Repair.
A+ focused more on basic mobile device and networking troubleshooting. I barely got any Computer Hardware questions and some on Printers.
However I believe the question count on the Dell exam was too small.
I'd like to see an Exam with more questions. A lot of consumers know Dell as a Computer Manufacturer, and there are plenty of hobbyists and technicians who work on Dell Computers.
Dell-Alan T
Dell Learning
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20 Posts
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91 Points
1
July 28th, 2026 01:41
Hello @ascendtek ,
Welcome to our community, and thank you for sharing your thoughts and feedback.
We truly appreciate your passion for Dell Learning Proven Professional program, and we're especially glad to hear that you found the Dell Learning certification experience valuable and even more relevant to computer repair and troubleshooting than some other certification programs you've taken. Feedback like this helps us understand what our learners value most.
I'd like to provide some clarification regarding the Dell Client Systems Support & Troubleshooting certification.
As part of our regular certification lifecycle management, we have already published an Exam Retirement Notice on our official website. The notice states that the current exam version will be retired on 17 September 2026, and the new exam version will be available beginning 18 September 2026.
The good news is that we are not taking the certification away. Rather, the certification is being refreshed to ensure the content remains aligned with current technologies, industry expectations, and the skills that learners and employers need today. Our goal is to make the learning experience even more relevant and valuable, not to remove opportunities for learners interested in client systems support and troubleshooting.
You can find additional information here:
Client Systems Support and Troubleshooting
Client Systems Deployment and Implementation
We understand that transitions between exam versions can sometimes be frustrating, especially when you're eager to continue your certification journey. We appreciate your patience during this brief period while the updated version is prepared for release.
Thank you again for your support of the Dell Learning Proven Professional program and for advocating for client systems education within the community. We're excited for you to see what's coming in the next version of the exam, and we hope you'll continue sharing your feedback and experiences with us.