Dell 24u Server Rack Keys

Question

I just got a Dell 24u server rack from a friend but he lost the locking keys. So I can not lock or take off the side panels. I called dell and since I can not find the correct bar code sticker b/c it was removed they cant seem to help even though I have a serial number for the unit. Can anyone help? THanks

RackSolutions · Answer

Rittal is the manufacturer of the Dell Racks. You might get some help from them.

http://www.rittal-corp.com/

Their technical support line is: (800) 637-4425

Will Beene
903-453-0835
Will@RackSolutions.com

TheTechEase · Answer

I just sent an E-mail to them. Thanks for the info. If that does not work does anyone else have any ideas? Can they be ordered from dell if I had the service Tag? Thanks

netwaytools · Answer

You may still open and put back side-panels, if you just push-down sliders. At least I have this 'experience' in same situation - keys has been lost.

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Dell 24u Server Rack Keys

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