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519
March 22nd, 2022 21:00
dell lifecycle controller mouse lag
I get a lot of lag where the screen cannot keep up with the mouse. This happens only in the LC and not in the OS. Is this a known issue? It happens whether using wireless mouse or wired. Both using KVM and direct connect. This is on R250.
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DELL-Erman O
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March 23rd, 2022 02:00
Hello,
There are a few things that come to my mind. First, if you can get downtime, drain residual flea power.
1. Power the server down.
2. Disconnect server from all power cables, Network cables.
3. Hold down the power button continuously for at least 10 seconds.
4. Insert power cables and network cables back to the system.
5. Wait about 2 minutes before powering on the server to give the iDRAC time to initialize.
6. Power the system on.
Secondly, if possible, updating the LCC version to the latest version in the first stage, if it is already up to date, maybe reverting to an old version.
And iDRAC reset might be help, https://dell.to/3L5q1J3;
Hope that helps!
DewayneD
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26 Posts
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March 23rd, 2022 13:00
I have found the problem on all three of the R250 servers. I have ordered a new KVM and if it does the same thing I will try the above solutions.