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December 23rd, 2019 12:00
e1422 cpu1 machine check error. power cycle ac -- Dell R310
Hello,
I have a Dell PowerEdge R310. I have two drives in it in a RAID 1 config.
I am receiving this error upon rebooting the system:
E1422 CPU1 machine check error. Power cycle AC
I was able to get into the event logs using Control - E upon booting the system.
I see these messages:
*Severity: Warning - System Board Ambient Temp: Temperature Sensor for system board, warning event
** Not sure why the one below says severity of 'Normal' **
*Severity: Normal - System Board Ambient Temp: Temperature Sensor for system board, warning event
** This one below is concerning **
*Severity: Non-Recoverable - CPU Machine Chk: Processor sensor, transition to non-recoverable was asserted
I have no clue how to begin troubleshooting this issue.
Thanks for any help provided!
Dan
Daniel My
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6.2K Posts
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December 23rd, 2019 15:00
You will need to troubleshoot to narrow down possibilities. There are a lot of possibilities. I suggest that you start with taking the system to minimum to POST. Try to fault isolate the issue by removing parts.
Something appears to be causing an unexpected shutdown. All of the errors you are receiving are potentially symptoms of an unexpected shutdown. Your issue is most likely faulty hardware, it could be almost any hardware in the system.
Danno1991
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December 23rd, 2019 19:00
Hello Daniel,
Thanks for the reply. The weird thing is the server is functioning. I have it booted into HyperV (free no GUI) and running a Windows domain controller.
The fact that it is *functioning* (although at a degraded state of some sort) does this possibly point to what could be the issue??
Dan
dafoxx
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January 18th, 2020 11:00
I suggest first swapping the CPUs around then youll know if its faulty, if the first cpu complains then its likely a CPU socket fault, but have you updated the firmware/bios of the system?