Fail to boot virtual media

Question

I want to update my server, PowerEdge R740xd, by using the Platform Specific ISO and unable to boot.

I connect and map the virtual media (iso file)

Set a one time boot to Virtual media

Restart the server to boot the ISO and get this screen :

Boot menu

Then get this error

Boot error

And finally this BSOD when choosing Exit from the menu

BSOD BSOD

Any ideas ?

Thanks

Reybeast2 · Answer

I have seen these types of errors when the iso download is corrupted. Please try verifying the hash of the file using the appropriate hash checker for your OS (see image below). if that fails, you might want to try just updating the idrac first: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=p8hc9&oscode=wst14&productcode=poweredge-r740xd

hash check.jpg

#Iwork4Dell

jolarose · Answer

Check sums are ok Thanks

Reybeast2 · Answer

I just downloaded the iso and ran it on my R740xd, no problems. Luckily I even have the same version of bios as you. my idrac is at 4.20.20.20. If you dont mind losing any bios settings you have set, you could try setting the bios to defaults using the default button in the lower right corner of the F2 (bios) screen.

#Iwork4Dell

jolarose · Answer

I am hesitant to apply default bios settings I will try using Lifecycle controller and use downloads.dell.com Thanks

jolarose · Answer

OK thanks It works fine with Lifecycle Controller

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Fail to boot virtual media

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