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PowerEdge R720 purple error
Management procedure: VMware ESXi, 6.7.0, 15160138
model: PowerEdge R720
Processor type: Intel(R) Xeon(R) CPU E5-2660 v2 @ 2.20GHz
Logical processor: 40
network card: 14
Virtual machine: 117
The error occurred one month after upgrading the version. It can be used after restart, but the performance has decreased. After a month, this purple error message appears again. Where is the problem, thank you.
First error report
Second error report
DELL-Shine K
4 Operator
4 Operator
•
3K Posts
0
September 1st, 2021 03:00
Can you check for any error messages in iDRAC Life Cycle Log? Do you have latest iDRAC and BIOS FW installed on the server? If not can you update latest FW and check?
BD Nouf
3 Posts
0
November 25th, 2021 06:00
I've seen a failed DIMM do this before. You can run a hardware diagnostics in the bios. If that does not help find the failed DIMM you could try to run it on minimal DIMMs. (A1 & B1 )
https://www.dell.com/support/kbdoc/en-us/000132726/how-to-run-hardware-diagnostics-on-your-poweredge-server