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iss.software

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iss.software

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May 26th, 2023 16:00

R430 PCIe retainer clip

Hi we have a number of R430 systems that have broken PCIe card retainer clips -- I am unable to find a replacement.  Can someone point me in the right direction?

Thank you

 

dell-pci-clip-2.jpg

 

dell-pci-clip-1.jpg

 

 

  • DELL-Charles R

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    Posted May 30th, 2023 11:00

    Hello https://dell.to/43gO29Q,

     

    Thank you for the image. Unfortunately that is not a Dell part number.

     

    I was wanting an image of the riser(s) that the clip goes in. There should be a sticker with the DP/N number on it.

    DELL-Charles R

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    Dell Technologies | Enterprise Support Services
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  • iss.software

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    Posted May 30th, 2023 11:00

    dell-retainer-clip.png

  • iss.software

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    Posted May 30th, 2023 11:00

    part number: 542.00A01.0001 CAV1

     

  • iss.software

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    Posted June 1st, 2023 14:00

    the clip goes between the chassis and the cage.

    the part number for the chassis isn't obvious.  I did find this part number on the chassis, near the cage:

    And the cage part number: 533.00A0G.0001

    dell-1.pngdell-2.png

     

  • DELL-Young E

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    Posted June 1st, 2023 18:00

    Hello, I don't think you can get this. I'm sorry I couldn't be of help this time. 

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

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  • DELL-Charles R

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    Posted June 5th, 2023 11:00

    Hello https://dell.to/3Cf5zTG,

     

    Young may be correct. I also mentioned that I am not finding the clip as a separate part number from the riser.

     

    I'm still checking in to it a little more. I can update you when I find something.

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
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  • DELL-Charles R

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    Posted June 9th, 2023 08:00

    Hello https://dell.to/45XhRxS,

     

    This is still a work in progress. I'll update you when I have more information.

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
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  • iss.software

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    Posted June 9th, 2023 09:00

    Noted and thank you for not giving up.

  • DELL-Charles R

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    Posted June 13th, 2023 06:00

    Hello https://dell.to/3P3Cang,

     

    I am still checking into this.

     

    How many broken retainer clips do you have?

     

    Can you provide:  System Model, Which riser and an image could help also.

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

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  • Anonymous

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    Posted June 13th, 2023 09:00

     

    Regrettably, it appears that my current capabilities are insufficient to fulfill your request. I apologize for not being able to take action or provide the assistance you seek at this time.