3 Posts

February 8th, 2007 09:00

I have the same problem with the same version running on an AMD 32 bit machine & Windows 2003. It too was working, then stopped. I got around it by writing a Unix script on the Mount host that checked if the disks were mounted with current info, but would prefer the EMail notification.

257 Posts

February 16th, 2007 01:00

Have you stopped IIS or email services on the RM Server? Prehaps changed or delete the mail pickup directory?

RM uses the configured IIS smtp pickupdirectory to send emails.

12 Posts

March 1st, 2007 07:00

The easiest way to get email notification working is....

Open regedit on the RM server and go to HKML\Software\EMC\EMC ControlCenter Replication Manager\Server

Find or create a STRING variable "EmailPickupDir" and set the value to C:\Inetpub\mailroot\Pickup (the IIS pickup location).

Restart the Replication Manager Server service.

Ensure that the Simple Mail Transport service is stopped. We are doing this to verify the emails get created properly.

Browse to C:\Inetpub\mailroot\Pickup. Run a replication you have set to notify on success or failure. When the job is complete check C:\Inetpub\mailroot\Pickup to ensure the message has been placed into the directory.

Start the Simple Mail Transport service. The email file should be yanked out of the pickup directory and processed by IIS. If the mail is bad, it will be placed in the C:\Inetpub\mailroot\badmail folder. Also look in C:\Inetpub\mailroot\queue to ensure the message is not stuck there as well.

If the message is gone, you may want to enable SMTP logging in IIS to find out what is happening after RM has generated the email file.

You may also have to configure forwarding to a Smart host in IIS. Here's the procedure from MS on that....

1. Launch Internet Service Manager
2. Expand the Server object and then expand the Default SMTP Virtual
Server

3. Right click on the Domains object and choose New and then Domain

4. Make sure that "Remote" is selected and then click "Next".

5. Type in the email domain of the Exchange server.
Click "Finish"

6. Double click on the new domain object in the right hand window

7. Place a check beside "Allow incoming mail to be relayed to this
domain"

8. Place a check beside "Forward all mail to smart host" and then type
in the IP address of the Exchange server in square brackets "[]".
Click OK.
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