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Hello, I have recently purchased Dell Latitude E5470 with a keyboard which was supposed to light. The only key that lights on is Caps Lock. I installed the newest version of BIOS and there were options "Keyboard Backlight with AC and battery" but there was not a "Keyboard Illumination" option. I a

Hello, DELL disabled the TPM on many XPS 15 9560 with it's BIOS 1.19.2 on June 2020. (See https://www.dell.com/community/XPS/XPS-15-9560-firmware-1-19-2-Alert-TPM-is-not-detected/td-p/7636375 for more information). More than 1 year later, DELL has still not fix this major issue. To this day the only

Greetings, My district recently purchased many 5300's for our device refresh cycle and I've hit a snag with one of them. Fresh Win10 image applied, the Intel(R) Smart Sound Technology (Intel(R) SST) OED driver errors with a Code 10: https://www.intel.com/content/www/us/en/support/articles/000

I've seen this issue posted on the web, but no one can say what is going on. I purchased this Dell Laptop back in Febuary of this year. In March I began having this issue where suddenly the keyboard will stop working. I click on shut down and it hangs on a black screen and will not turn off. Only

I am trying to use WD19 130W to connect external monitors with my MacBook Pro 16 inch 2019. The monitor comes up in the display arrangement settings. But the monitor is black. I have try both HDMI and DisplayPort. Its all the same result. The monitor says there is no signal. I have tried using DELL

I've got a brand new Inspiron 16 Pro running Windows 11 Pro and have a #meToo moment about the fan continuing to run in sleep mode. These seems to be a perennial problem.  Search the community fora for "sleep fan" and you'll find hundreds of similar complaints spanning many different Dell mod

I replaced 256G SSD card with a WD black SN750 Nvme 500GB ssd that was cloned from original 256G that was on XPS 8930. Now the PC boots extremely slow. I tried switching from RAID to AHCI but would not boot. This has probably been asked before but I can't seem to find the solution. I would like to a

Hello, I recently bought the XPS 13 Plus 9320 from Dell. I got it August 16 so it hasn’t even been a month of ownership. This problem started yesterday when I did a driver update, When I shutdown the laptop, it turns back on in even when the lid is down and this causes the battery to drain when I co

Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611We have so far 5 impacted assets Any help Dell?

Hello, I have been using my WD19S Dell Docking station for a few days and I am running into an issue where while using headphones, the audio will either cut in and out briefly or the audio will disconnect completely until I replug my headphone. I am using a Logitech H570e wired headset. If I plug i

I want to use my All in one desktop as a second monitor to my laptop. I have an HDMI cord and it doesn't seem to be working, any idea? Do I only have an HDMI out port? Below is the desktop I have : DELL 60 cm (23.8") Inspiron 5488 Intel Core i7 All-in-One Touchscreen

Hello, I have a Dell Latitude 7400 2-in-1 laptop and recently the "mute microphone" function on the f4 key has stopped working. Normally, when I press the f4 key, the white LED light indicator should toggle on and off to show whether the internal microphone has been muted or not. However, the "mute