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Hi can someone tell me if my laptop Alienware M15 R5 is compatible with Samsung 970 EVO Plus 1TB M.2 NVMe Internal Solid State Drive Thanks 

On my Alienware X15 R2 I can't install the AWCC (Alienware Command Center) update required. The problem raised anter an automatical update from version 5.5.49.0, A00 to 5.5.51.0, A00. The update starts automatically, a notifier in my Windows notification panel reports the percentage of update advanc

Update: I uninstalled the Alienware Support Assist and now I can't find the proper software package to reinstall it. Something is off. Hi everyone, I downloaded the Alienware update and since then, My Alienware Support Assist won't run the Clean Files, Tune Performance, or Optimize Network comman

I know my m15 R5 has a single 512GB SSD drive (BC711 NVMe SK Hynix 512 GB) which I believe translates to the M.2 2230 drive in the docs. The docs indicate that a second drive can be a M.2 2280 model up to 2 TB.  What that tells me is that I could add a second drive as long as it was an M.2 228

This computer came with Windows 11. Does Dell have a Windows 10 Pro build for this laptop? YES I KNOW 11 is now out and comes on this laptop. BUT Windows 10 still has support for through 2025.

Whenever I used the laptop for too long, say more than 10 hours, when I tried to shut it down(properly, using the shutdown option provided in the Win11 starting menu, of course), it won't shutdown. I could observe that my mouse still has its lights on, as well as the keyboard light. Once this condi

Hi,I wanted to get a new laptop, thinking about a new Alienware x16/m16. But I need to connect four 4K@60hz displays to it. And in the support manual, it is showing that only two monitors are supported. I also have a dock: WD22TB4, will it work with X16/M16? Can I connect four monitors with it (4k

I only have very basic computer skills. I was trying to expand storage with a PCIe M2 2280 SSD on my Alienware M17 R3. I found a video on how to open the back of the laptop and plug it in, so I did that, closed it back up and turned the computer on. I assumed this process would be like plugging in a

I performed the bios update that was just released on 10/08/2023 and now my laptop will not start. The screen stays black and the power button flashes 3 red and 6 blue. I don't know what I can do because I'm on a trip overseas atm and I really need it right now.

The m16 R1 is a best, theoretically. However, due to some wild graphics issues under Windows, I've had to switch to Linux. Specifically Arch Linux as Ubuntu was NOT working. 1) OpenRGB and AlienFX are unable to control the LED colors and zones on the keyboard. How long until those projects are provi

Dears,  I need your advice to clear one doubt, can I create Windows 10 installation media directly downloading from the Windows website, or should I create it from the Old windows version. Also, can I use the same Media drive to reinstall fresh windows on multiple systems or do these need to be indi

Hi everyone, I recently bought a Sabrent 4TB M2 drive which is a 4th gen drive. Will that need a heatsink OR will the native Alienware heatsink be enough? Thanks, Stefos

I purchased an alienware m15 R7 3 weeks ago. And when I am gaming I put my laptop to charge. Is it okay to do it for a long time though, lets say 4-5 hours a day? If not tell me the maximum limit for how much time my laptop must be plugged in while gaming.

I just got my m17 R5, and while I love the screen size and overall performance of the machine, it has some terrible and very annoying backlight bleed. I contacted dell support via chat, and the guy I spoke to told me it's normal. After doing some research, it seems that a lot of people have the same

My Alienware 17 R2 has 1x8gb of ram and I want to upgrade to 2x16gb. But can I just add another stick of ram to the default Dell ram or must they be the same brand?

I came to my notice that my m15 R7 isn't switching to dGPU RTX 3060 while playing games.1. Confirmed via Nvidia Dynamic Mode Tray Icon and Nvidia Control Panel. 2. Confirmed via Display Settings in Windows.GPU: RTX 3060 During gameplay, when used to sitting for ~30 sec to switch to dGPU, it doesn't

Hi, I have  Windows 10 installed on my Alienware 18 R1 laptop, along with the Alienware Control Center installed. It is working fine, however the fans are always running at full speed and very noisy. I manually cleaned the fans but it didn't change anything. What could be wrong? Thank you.

Using an eGPU on an Alienware M9700 II know I can't game on it. I just want to use it as a media center. So I will be hooking it up to my Tv to watch shows and movies. The internal gpus of course, overheat , as they are ancient. SO, I want to go the external route, IF possible. The riser is cheap.

I am trying to get Wake on Lan working. I have activated the feature in the Killer 3000 Ethernet driver. But the BIOS doesn't seem to support it. Can someone confirm there is no Wake on Lan support for this computer? If, as I suspect, it's true there is no support, that surprises me greatly for a pr

Hi everyone, So I have had my Alienware m17 R1 for nearly 4 years and have not had any significant issues with it. Over the past few weeks it has started to crash a lot. I have tried running system tests updating bios but it just keeps crashing. It is mainly when I am playing a game that it crashes.