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Hello everyone, I would like to ask someone for help. I installed Bios version 2.19.0 in 02/21/2023. But today 07/12/2023 when I try to search on the Dell website for a newer BIOS version, the page shows me 2.16.0? Is this a bug or a joke? Does anyone have the same problem? How can we fix this? Than

Hi, I have an 8 years old (I think) Alienware18 laptop, currently running Linux. I wish to use it to run Davinci Resolve 18, Denhancer, stuff like that for editing videos. On Linux it is almost impossible to run Davinci on such a machine due to NVIDIA drivers problems. Is it worth it to reinstall or

HY can someone tell me what model of battery this laptop have? I need to replace it. My battery popped like a popcorn after 3 years since I purchase it. This model release date is 2018. 15 R4 Intel Core Coffee Lake (8th Gen) i9-8950HK 1TB+256GB SSD 16GB n g 1080

HelloMy laptop is a Dell Alienware x15 r2 and it comes with a 1TB hard disk. Can I add another 1TB SSD so I have 2 SSD?  

Hi All, Laptop - Alienware m15 r4 SpecsProcessor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHzInstalled RAM 32.0 GB4K OLED TouchscreenNvidia RTX 3080 Edition Windows 10 ProVersion 22H2Installed on ‎2/‎06/‎2021OS build 19045.3086Experience Windows Feature Experience Pack 1000.19041.

Dear All,  I have an Alienware m15 R1 that I purchased back in 2017. Lately, the system is getting super heated up and one of the things I found common is to replace the thermal paste.  Kindly advise a suitable product as there are many options available, also please direct me to the manual link. Af

I did the same!

Can I change my ram to Kingston brands? Up to 64GB?

Hello, please I need the updated driver for my RTX 2080 Super. Because the one that was updated was not for my version and it became slow.

I have my 990 Pro PCIe 4.0 NVMe M.2 SSD and am ready to make a clean install of windows (I got a virus a few weeks ago and would prefer to just start clean instead of clone).  I still have a few uncertainties after past assistance from other questions, reviewing other threads here and and watching A

My m17 R2 show black screen when i press power button and the fan turn on 3 second and turn off. I try many time to turn the laptop and repeat same case but when i leave the laptop several hour and turn on the laptop works fine. you can see the problem in YouTube : https://youtu.be/GrA3XEQ4xK8 Pleas

Hi,  I am using a 2019 Alienware m15 R1 with 8GB of ram and i7 9th gen CPU. I wanted to upgrade my ram speed from 2666 MHz to 3200 MHz. Will my motherboard support this 3200 MHz upgrade? thanks

I started to upgrade my system a while back and got some great advice, but wasn’t able to complete it at that time. That was a couple of years ago so I wanted to ask for thoughts and suggestions for upgrades now  sense a lot of time has passed and technical terms. I have already purchased and I am t

I had this same problem and tried everything. In the end all I had to do was turn off the mouse from the switch underneath and turn it back on. I forgot about the switch and finally just stumbled upon it and it worked.

So I have been using this x14 R1 for some months now and I have been having issues  using WiFi. I have an Apple Airport Extreme router and it sends 2.4GHz and 5GHz on demand to any device connected. But somehow on this laptop it just did not work at all. I got another router which sends these freque

My keyboard hides the "Pause" key under a Function (Fn+key). Please, does anybody know of a way to remap or otherwise recreate the Pause key on Windows 11? How can one imagine creating a so called "Gamer's Laptop" which overheats with 5 year old games and which lacks something as basic as a "Pause"

Dear Support-Community, the Battery of my 17 R4 has to be changed. I ordered a new Battery from the official Dell-Store. The Store suggested a 68 Wh / 15.2 V Battery for my Service-Tag (There is also no other option). My actual / defect Battery has 99Wh / 11.4 V. Afaik, this big Difference in Voltag

I'm looking on Dell Alienware m17 R4 with i7-10870H. Is it possible to upgrade the CPU?

Will you sell the 18-inch laptop, which is the x series? I wonder if they sell x18 and not m18.

Hi, I recently bought a 2010 Alienware M15x R1. I can't seem to find genuine chargers that don't give the non-genuine charger warning and therefore don't make the M15x R1 go horrible. Can someone point me in the right direction?