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m15 R1, suitable thermal paste, service manual link
Alienware M15
Dear All,
I have an Alienware m15 R1 that I purchased back in 2017. Lately, the system is getting super heated up and one of the things I found common is to replace the thermal paste.
Kindly advise a suitable product as there are many options available, also please direct me to the manual link. After going through various forum posts, seems that application thickness is very critical and I will like to do it properly.
Any other advice to ensure it is done properly is highly appreciated
Thank you
JOcean
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July 1st, 2023 11:00
Thermal paste is like opinions, everyone has one that they like best. But the one I have found that seems to work very well is Arctic MX-6 as found at Amazon here.
filbert
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July 1st, 2023 12:00
Your six-year-old laptop may also have dust inside the fan and heat sink radiator, so I recommend a thorough cleaning while you're in there.
You'll need to completely remove the old thermal paste before applying fresh. To clean off old thermal compound, Arctic makes an excellent product. For Canadian $10 I got a package containing a bottle of ArctiClean 1 and a bottle of ArctiClean 2, enough to do several computers. ArctiClean 1 emulsifies old paste. ArctiClean 2 purifies the surface, removing any cleaner residue.
http://www.arcticsilver.com/PDF/appinstruct/ac/ins_arcticlean.pdf
https://www.overclockers.com/arcticlean-review/
https://www.techpowerup.com/review/arctic-silver-arcticlean/2.html
To remove old thermal compound, you could instead use high-purity (over 90%) isopropyl alcohol. But, ArctiClean's kit works so well and is inexpensive, so go with that.
When removing old thermal compound, be careful not to let any bits fall onto board or components. If it's metallic, those stray bits could cause problems later.
For new thermal paste, I agree with @JOcean that Arctic MX series is a good choice. It's non-metallic (unlike Arctic Silver and many others), so if you accidently get a bit on another component, it won't be a disaster. I've used Arctic MX-4 and can recommend it, and I'm sure that @JOcean has also provided good advice recommending MX-6.
Follow the disassembly and reassembly steps in m15 Service Manual.
Look on YouTube for videos showing disassembly of your model. But, be cautious with them, as some use steps or methods that are not appropriate. Use the videos to add to your understanding of what to do, but follow the steps in Dell's manual.
Here's a post I made about cleaning an old XPS laptop and applying new thermal compound and thermal pads. And here's my post about doing the same things on a salvaged XPS laptop.
While you're in there, replace the CMOS battery (coin-cell battery.)
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)
filbert
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July 2nd, 2023 08:00
You'll know for certain when you open it. It is likely a 2032. 2025 is the same diameter, but not as thick. 2032 will last longer.
To reuse the wires and connector, you need to carefully disassemble the current casing and remove the contacts to reuse on the new battery. Very slowly peel the metal strips that connect the wires to the battery. You can try to slide a thin piece of plastic under each strip to gradually lift it from the battery. A thin guitar pick might work well.
This will give you the idea:
https://youtu.be/Mzr7Mbm1L3k
https://youtu.be/5DdAZrTZjEM
Do NOT solder the contacts to the new battery, even though some videos suggest that. The heat from a soldering gun can easily cause the battery to explode and you could be hurt. I used aluminum tape to fasten the contacts to the battery, then wrapped it in electrical tape.
filbert
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August 5th, 2023 12:00
I'm not certain if I'm looking at the correct model. You identified the model as Alienware M15, yet Dell's specifications state CMOS battery as CR2032. I suppose it's possible that the factory substituted a CR2025 if they were out of stock of CR2032, as both are same diameter and same voltage. The CR2032 has longer lifespan.
If that is the correct model, Dell's specifications state both 4-cell and 6-cell batteries are compatible. Note that if you have a 2.5" drive in there, that might prevent installation of the longer 6-cell battery.
Parts-People sells genuine Dell parts. They have the 4-cell battery, but are currently out of stock of the 6-cell. You could email them to ask about availability.
Dell has both 4-cell and 6-cell available to order. You may also be able to obtain from an authorized Dell dealer.
From any other source, be cautious. as there are lots of counterfeit Dell batteries and batteries that were originally Dell but have been "refurbished" (not by Dell) with sub-standard parts.
Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)
wdmalik
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July 1st, 2023 13:00
Sir, that is excellent advice... I will surely follow it.
One question please, how can I find the CMOS battery specifications? Part details have no mention of it nor the manual.
Thank you
filbert
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July 1st, 2023 14:00
It appears that the coin-cell battery in your laptop is the type sealed inside a plastic casing with wires and connector. You can buy a replacement that comes in the same casing with wires and connector. If you want to do more work, it's possible to buy a plain inexpensive CR2032 battery and re-use the original wires and connector. I've done it, so you can ask me for details if you want to do that.
coin-cell battery in plastic casing with wires and connector
plain CR2032 coin-cell battery
wdmalik
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July 2nd, 2023 02:00
Please advise how can I use the original wires and connectors, I am not sure if it is 2032 or 2025.
Thank you
wdmalik
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July 2nd, 2023 06:00
I think I was looking to wrong posts, it seems to be 2032
wdmalik
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August 5th, 2023 11:00
Dear @filbert, thank you very much for putting up the summary. I was able to complete all the work without any hassle. The Laptop internals were pretty clean, I was expecting it to be very dirty though. I think the drying of thermal paste might be the reason for high temps earlier as things are pretty much OK now (though I thought of them to be even better after the new paste). Apologies I couldn't take final pictures are I was very nervous if paste was put properly.
As opened condition
A couple of things
The coin cell battery was 2032, I was a bit confused as 2025 that I had was pretty small. I didn't replace it though as I was not sure.
The wipes that came along with MX-6 did a fantastic job of cleaning and preparing the heat sinks. Though I purchased ArtiClean 1 and 2 but don't think that are needed anymore.
Battery is gone though, need to look for a replacement urgently
Bulged battery
I have one question, it is feasible to use thermal pads instead of thermal paste?. Just curious
Again, please accept my sincerest thanks for all the help and support that you gave and for answering all my doubts.
Thank you
filbert
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August 5th, 2023 11:00
You have confused me. The battery in the plastic casing in your laptop was/is a 2032? Then where did the 2025 come from? Dell laptops usually use a 2032. 2025 is the same diameter, but not as thick. 2032 will last longer and can usually fit in the same spot as a 2025.
It would have been good to replace it, because given the age it will fail at some point. Since you closed up the system, you can now wait until it fails.
Definitely not! New thermal pads should be used in place of old thermal pads, but is not a replacement for thermal compound. CPU and GPU need thermal compound (thermal paste), as thermal pads would be too thick and would not achieve the same benefit.
You're welcome. I'm glad you were able to do all of that. It's satisfying when you accomplish it, isn't it?
wdmalik
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August 5th, 2023 12:00
Sorry, my mistake. The installed battery is 2025 whereas I had purchased 2032 (photo in the previous post). I was thinking about replacing 2025 with 2032 anyway but I wasn't sure. I will replace it when I open it for battery replacement which brings me to my next question (apologies for that).
Dell website lists 4-Cell 60 WH Battery and 6-Cell 90 WH battery. Currently installed one is a 4-Cell 60 WH battery. Can I use 90 WH batter in place of the current or should use same as original. It will be good to have a higher capacity battery if it is compatible.
It felt really nice though, thank you for the opportunity.
Regards