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June 1st, 2023 07:00

Can't login after upgrade

Domain shows "LDAP-" and is grayed out, can't choose localhost, none of the user/pass combo's work, my domain one, admin or root. I can root in via ssh.

Any ideas on how to fix this? Disable LDAP via shell maybe?

Thanks!

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4.7K Posts

June 1st, 2023 11:00

Hello outdoornerd,

 

Try the troubleshooting steps in this document.

Secure Connect Gateway — Virtual Edition Troubleshooting Guide

I think these two most closely match your issue:

 

Unable to sign in using network credentials

https://dell.to/3N5jO3Q

 

Unable to sign in using administrator account

https://dell.to/3MOuJ0v

June 2nd, 2023 07:00

That worked, but a few notes if anyone else has the same issue:

Both documents say to ssh in first, neither command worked FROM the dscg host, I just ran curl from my desktop and it worked.

The password rules are wrong, special characters are NOT allowed based on the list displayed in the tooltip.

Thank you Charles!

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