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March 4th, 2023 23:00

Dell SCG Unable to upgrade from GUI - 5.10 to 5.14

0i Team,

 

Am unable to upgrade the SCG from 5.10 to 5.14 from the Web portal. Please advise if there is any CLI method of doing it ?. There is no firewall in place. I get the only error message as "We couldn't finish downloading your gateway update. Check your network connection and try again.".

Please advise.

Moderator

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3.7K Posts

March 6th, 2023 00:00

Hello,

"We couldn't finish downloading your gateway update. Check your network connection and try again"

 

Could you please try rebooting SGC VM?

 

1 Message

March 13th, 2023 08:00

When I run the update command, I receive an error that vappconfig file is locked and will not be changed by any action.

 

3 Posts

March 15th, 2023 23:00

By the way i use these method . But afeter the update  when the scg restart  the web server never start even if i reboot the vm

April 14th, 2023 14:00

Thanks!  This solution worked for me. Dell Support has repeatedly been no help but your solution worked.

4 Posts

April 16th, 2023 10:00

Which repo should I add. I'm getting the following error when I execute "zypper refresh".

Warning: There are no enabled repositories defined.
Use 'zypper addrepo' or 'zypper modifyrepo' commands to add or enable repositories.

  

Moderator

 • 

3.7K Posts

April 16th, 2023 20:00

Hello in this case please raise an official ticket with tech support in your region with your logs collected. They many need a remote session. https://dell.to/3L4jPnH

1 Message

June 2nd, 2023 16:00

I fix it.

It looks like eh upgrade works fine but the docker bridge network where the containers are connected is a mess.

Basiclaly I looked at a brand new installed 5.14.0.14 and recreated teh bridge netwokr the way it is done in that one and then it works.
just look at this bridge and how it is configured, and the conteiners do not have access to the world.

docker network inspect sae-srs-bridge

In order to fix it I do this:

docker network disconnect sae-srs-bridge saede-app
docker network disconnect sae-srs-bridge esrsde-app
docker network rm sae-srs-bridge

docker network create \
--subnet "172.18.0.0/29" \
--opt "com.docker.network.bridge.name=sae-srs-bridge" \
--label "com.docker.compose.network=sae-srs-bridge" \
--label "com.docker.compose.project=container-orchestration" \
--label "com.docker.compose.version=1.29.2" \
sae-srs-bridge

docker network connect sae-srs-bridge saede-app
docker network connect sae-srs-bridge esrsde-app

after this everything works again

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