It's possible the NL410 nodes are at a different EMC site ID for your account, and therefore not accepted for your ESRS deployment. Either the NL410 nodes need to be moved to your existing site ID that is approved for ESRS devices. Or the new site ID can be added as an approved site to your ESRS cluster. For the latter, refer to page 35 of docu85630 (ESRS Operations Guide). If you need to consolidate your site IDs to avoid duplicates, please create a service request with the applicable info.
k_williamson
64 Posts
0
March 27th, 2018 09:00
I also noticed that this Isilon Node isn't showing up under our Installed Base on EMC's website. Could this be the issue?
ryanbrancel1
53 Posts
0
March 27th, 2018 16:00
It's possible the NL410 nodes are at a different EMC site ID for your account, and therefore not accepted for your ESRS deployment. Either the NL410 nodes need to be moved to your existing site ID that is approved for ESRS devices. Or the new site ID can be added as an approved site to your ESRS cluster. For the latter, refer to page 35 of docu85630 (ESRS Operations Guide). If you need to consolidate your site IDs to avoid duplicates, please create a service request with the applicable info.