We are running ESRS 2.28 and Isilon 7.2

Firewall Ports  443 and 8118 are opened outbound from the cluster subnet to the GW and ports 22 and 8080 opened for inbound traffic from the GW to the Isilon subnet.

We try to run the command isi_gather_info --esrs for sending logs to EMC but the command fails connecting to the ESRS gateway.

Our Firewall support engineers see a connection to the ESRS but the server is not responding.

Is there anything that needs to be done on the ESRS to accept the connection?

Kathy