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MaxStr

updated

13 years ago

M

MaxStr

12 Posts

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1365

February 19th, 2014 11:00

Error when upgrading: "Configuration type 2.08.10.00 does not match 2.."

I'm trying to upgrade our ESRS IP client from 2.08 to 2.26. However, I get this error message and it fails. Why does it say it doesn't match "2"?

Wed Feb 19 14:09:42 2014 INFO    ****************************************************

Wed Feb 19 14:09:42 2014 INFO    *             START OF ESRS-IP UPGRADE             *

Wed Feb 19 14:09:42 2014 INFO    ****************************************************

Wed Feb 19 14:09:45 2014 INFO    User entered 'y'.

Wed Feb 19 14:09:45 2014 INFO    User elected to proceed with upgrade.

Wed Feb 19 14:09:45 2014 INFO   

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 INFO    :: READING VALUES FROM THE REGISTRY               ::

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 INFO    Client service name: EMC SRS CLARiiON Management Station Device Client

Wed Feb 19 14:09:45 2014 INFO    Watchdog service name: EMC SRS Watchdog

Wed Feb 19 14:09:45 2014 INFO    HTTPS Listener service name: ESRSHTTPS

Wed Feb 19 14:09:45 2014 INFO    Registry value does not existL ProxyServiceName

Wed Feb 19 14:09:45 2014 ERROR    Privoxy service name is null or empty.

Wed Feb 19 14:09:45 2014 INFO    Current ESRS-IP Version: 2.08.10.00

Wed Feb 19 14:09:45 2014 INFO    Base Path: C:\Program Files\EMC\ESRS IP Client

Wed Feb 19 14:09:45 2014 INFO    Configuration Type: CLARiiON-MGMT-DC

Wed Feb 19 14:09:45 2014 INFO    Gateway Serial Number: CLARMGMTDC_

Wed Feb 19 14:09:45 2014 INFO    Gateway Config Path: C:\Program Files\EMC\ESRS IP Client\Gateway

Wed Feb 19 14:09:45 2014 INFO   

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 INFO    :: CHECK AVAILABLE DISK SPACE                     ::

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 INFO    Total free disk space <347527 MB>

Wed Feb 19 14:09:45 2014 INFO    Available space check passed.

Wed Feb 19 14:09:45 2014 INFO   

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 INFO    :: CHECK CURRENT CONFIGURATION TYPE               ::

Wed Feb 19 14:09:45 2014 INFO    ::::::::::::::::::::::::::::::::::::::::::::::::::::

Wed Feb 19 14:09:45 2014 ERROR    ESRS-IP configuration type check failed.

Wed Feb 19 14:09:45 2014 ERROR    Configuration type 2.08.10.00 does not match 2..

Wed Feb 19 14:09:45 2014 ERROR   

Wed Feb 19 14:09:45 2014 ERROR    Error code 5.

Wed Feb 19 14:09:45 2014 ERROR    Exiting setup.