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2 Posts
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884
November 25th, 2013 05:00
Attribute DocIdCrc not found
I am seeing a bunch of errors when I run the shortcut task in SourceOne 6.8 SP2:
| 11/25/2013 4:48:00 AM | EMC SourceOne | 835 | ExNotesProvider | Attribute DocIdCrc not found (0x86040343) [ExShortcutJBC.exe, ExONMMsg.cpp(5233).CExONMMsg::Attachment2File] [ExShortcutJBC.exe, ExONMMsg.cpp(5233).CExONMMsg::Attachment2File] Job Id : 1846377 Activity Name : Shortcut All Users Activity Id : 82 Activity Type : 14 |
Are these "normal" errors and can be ignored?
No Events found!
RKatwal
2 Intern
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600 Posts
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November 27th, 2013 17:00
Greetings,
Are you seeing these errors in the EMC event log on the workers that are running the shortcut jobs ? If these are in event logs I would suggest you to work with EMC support. They will look into the verbose logs that will be printing more information about specific messages for which you could be seeing error messages. Then you should be able to see what happened to the messages that were throwing error messages. Some checks will be to try restore some of these messages and also check through SourceOne web search to make sure those retrieve without issue. There appears to be some kind of issue with the CRC checks for the files attached. Sometimes AV could have altered some properties.
As I suggested above best is to have support look at these.
Best regards,
Rajan
Zeff Wheelock
2 Posts
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December 2nd, 2013 07:00
Thanks, will do.