Are you running an Archive Task or a Shortcut Task? Reason I ask is I believe User Cache will help reduce the network congestion significantly if you're shortcutting messages.
I was not aware EmailXtract updated the msg modified date during archive. Ask support if there is a way to suppress the update behavior. Please post their answer back to the forum.
EmailXtract can be configured to skip the normal check it does during the Archive Task. I've pasted the instructions below. Perhaps this will help. The key they reference should be created under /HKLM/SW/OTG/EmailXtract
If you create a new keyword called DebugEnabled in the registry, set it to 1, and stop and restart EmailXtract, you can skip the ¿already archived¿ check on the hidden settings tab. This improves performance because the mail application filters some of the messages before EmailXtract attempts to act upon them. It allows EmailXtender to make the decision as to whether or not to archive the messages. This setting is there only if you have already run EmailXtract. If this setting is enabled, it calls the SQL database for every single message. If EmailXtract sets the flag on the message, it doesn¿t check to see if it is archived.
Thank you for your response. We are running an Archive task and then once the msgs are archived we will run a shortcut job.
EMC Support and testing confirmed the archive task does modify messages that have not been previously archived. (also described in solution ESG76336).
Since we can't suppress archive changing the msg, our solution will be to run multiple archive and shortcut tasks on small groups of users based on mailbox size. It will take some time but will ease the pain of cache resyncs hitting all at once.
The problem that your experiencing is due to Shortcut task you run after archive task. To minimize the outlook caching and Network congestion it is recommended to perform Initial shortcut task in smaller chunks of data i-e shortcut message that are 180 days or older . I am not sure what your shortcut date range criteria is but if larger the older days range is i-e shortcut only 365 days and older the smaller will be the cache ratio for each mailbox and less network congestion. After 365 days cycle is complete for whole org users and then begin cycle of 240 days or older and step by step decrease the number day and until you reach 120 or 90 days or older criteria for you org user shortcutting. and when you feel whole org users are shortcutted and archive and then continue with regular shortcutting on weekly basis to make sure the Message store sizes don't grow.
fschlupp
397 Posts
0
March 17th, 2007 09:00
I was not aware EmailXtract updated the msg modified date during archive.
Ask support if there is a way to suppress the update behavior. Please post their answer back to the forum.
EmailXtract can be configured to skip the normal check it does during the Archive Task. I've pasted the instructions below. Perhaps this will help. The key they reference should be created under /HKLM/SW/OTG/EmailXtract
If you create a new keyword called DebugEnabled in the registry, set it to 1, and stop and restart EmailXtract, you can skip the ¿already archived¿ check on the hidden settings tab. This improves performance because the mail application filters some of the messages before EmailXtract attempts to act upon them. It allows EmailXtender to make the decision as to whether or not to archive the messages. This setting is there only if you have already run EmailXtract. If this setting is enabled, it calls the SQL database for every single message. If EmailXtract sets the flag on the message, it doesn¿t check to see if it is archived.
Chad521
5 Posts
0
March 21st, 2007 13:00
EMC Support and testing confirmed the archive task does modify messages that have not been previously archived. (also described in solution ESG76336).
Since we can't suppress archive changing the msg, our solution will be to run multiple archive and shortcut tasks on small groups of users based on mailbox size. It will take some time but will ease the pain of cache resyncs hitting all at once.
tyronem
1 Message
0
May 27th, 2007 15:00
In some cases mailbox sync might download hundreds of MB's of mail which is a real problem for remote branch offices.
I checked your solution ID however this did not provide any futher information, could you please post EMC's full reponse and any workaround.
Thanks Tyrone
Hashmi1
39 Posts
0
June 1st, 2007 15:00
The problem that your experiencing is due to Shortcut task you run after archive task. To minimize the outlook caching and Network congestion it is recommended to perform Initial shortcut task in smaller chunks of data i-e shortcut message that are 180 days or older . I am not sure what your shortcut date range criteria is but if larger the older days range is i-e shortcut only 365 days and older the smaller will be the cache ratio for each mailbox and less network congestion. After 365 days cycle is complete for whole org users and then begin cycle of 240 days or older and step by step decrease the number day and until you reach 120 or 90 days or older criteria for you org user shortcutting. and when you feel whole org users are shortcutted and archive and then continue with regular shortcutting on weekly basis to make sure the Message store sizes don't grow.