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46 Posts

672

February 5th, 2008 01:00

Installing COM addin on Citrix server

Hi All,

We want to give our users the possibility to retrieve shortcuts by using Outlook on Citrix. I cannot find any resources on how to install this.

Is there someone who has done this earlier?

Kind regards,

Duncan

2 Intern

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204 Posts

February 6th, 2008 00:00

Hi Duncan,

hm, I am not so much the Citrix guy: Normally the customer does this for me in his environment! ;-)

What happens as part of the the installation, that the systems environment path variables are add by an entry, that points to the "common files" e.g. C:\program files\common files\OTG (in command prompt type path before and after the installation). In this path, the required DLLs for the shortcut resolution can be found (for any user on the machine).

So the installation should be working with ChangeUser/Install or without (to my TS/Citrix knowledge).

Regards, Jochen.

2 Intern

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204 Posts

February 6th, 2008 00:00

Hi Duncan,

with DCOM you probably refer to the EX Search Client. This has 3 components: Common files (required for shortcut resolution), the search client (exsearch.exe) and the Documentation (pdf-file).

On Citrix servers, I have so far only installed the common files in a silent installation. Therefore, I used the switches... ADDLOCAL=Common REMOVE=Sea,Doc ...have a look in the ExInstallGuide.pdf.

My recommendation is to put the switches for the silent installation together on a test PC until you know the this is working (always have problems with where and how many " I have to put in)! ;-)

Best regards,
Jochen.

46 Posts

February 6th, 2008 00:00

Jochen,

Thanks for your reply!

We only want to install the COM addin (common files). We have only two Citrix servers, but I will look into the silent installation option.

Do we have to use the Change User/Install command to install it on a Citrix server?

Regards,

Duncan

2 Intern

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600 Posts

February 17th, 2008 21:00

exClientSetup /s /V"/qn INSTALLDIR=\"c:\EMC\" ADDLOCAL=Common REMOVE=Doc,Sea SEL_EXCHANGE=1 EX_EXSERVER=ExServer_Name"

By default running ExShortCutAddin should be able to do the job, if it snot doing the job you can try search plug-in install files without search option(as per the command line above, just change ExServer_Name with server name for EX). If it still does not work then open a support ticket, TSE should be able to help.

Message was edited by: Rajan

Just realised Jochen replied with the same.
Rajan Katwal

46 Posts

February 26th, 2008 05:00

Hi,

The installation of the addin was fairly simple, as you both mentioned. The question I had was regarding a registry setting HKEY_CURRENT_USER for the correct display of the message body in the preview pane (see another thread of mine).

I have found the answer myself. This was really a terminal server issue, but I still want to mention it here, because it might be helpful for other people.

To set a registry key for the HKEY_CURRENT_USER in terminal server, you have to add this key to the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install

For more information read http://support.microsoft.com/kb/186498

Kind regards,

Duncan
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