Good Afternoon,

The timeout you are seeing is it while running a Search using the Web Based client or the Native Client ?

If it is with the Web Base I would contact us (Support) and we can provide you with the correct Registry key to change.

Because it is a registry key we tipically don't post these in the Forums as caution has to be taken when modifying Registry Keys.

The fastest way for you to reach Support would be via our New Chat feature. Here is the URL :

http://powerlink.emc.com/km/appmanager/km/secureDesktop?_nfpb=true&_pageLabel=eServLiveChatPg&internalId=0b014066802e93fd&_irrt=true&rnavid=null

Regards

Stephane

Thanks Stephane, I will do that.

From Powerlink, you should see on the main page a link to "chat" or you can follow these menus :

Home > Support > Request Support > Live Chat

Regards

Stephane

Stephane, thank you for the info, but perhaps I jumped back on too late to access that link, I am denied when I try to access it. Can you post an updated link to support so I can get that registry key? Thanks