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September 10th, 2006 14:00

DataSafe / Norton Ghost 10

Is there any way to verify that I indeed have Norton Ghost on my system? I have a 410 w/ dual HD and DataSafe. I can cntl/F11 and get into PC Restore but I can not find any reference to Ghost on my box. Also, should DataSafe have created a second device (D:) on my system, as I do NOT have a second device. Would appreciate any information. Thanks.

181 Posts

September 10th, 2006 16:00

DataSafe does not need a second drive letter on your system. It is a version of a raid 1 system that takes two hard drives and runs them a in mirror configuration. They look like one drive, with on one drive letter when you look them up in "My Computer".  Norton Ghost on the other hand requires your HD to be partitioned with its own drive letter.  (It will split a single HD into two and make it look like two smaller drives).  On the computer that I have it on at work, Norton Ghost takes up about 25% of the drive for backup space.  if you can't see that, then Norton Ghost is not running.  You should also see software that allows you to set the parameters for the back ups. If it isn't there, it isn't installed.  I thought I read somewhere that on a lot of systems, the Norton Ghost program is an optional add on and not always standard.  Some have it as trial programs that can be installed if wanted.

181 Posts

September 11th, 2006 01:00

That works, but what you have done is shut down the Norton Ghost.  The extra redundancy it gives you, is it can rebuild a file or the whole drive from a "snapshot" that was taken at a predetermined time and date.  It protects you against file corruption that you mentioned.  The trade-off is that is that you give up disk space for the extra protection.  On my home computer I don't use it, but on my work computer I use it, plus do separate data back ups that I take off site. The data would be to important to loose. 

September 11th, 2006 19:00

The best way would be to call Dell XPS and cite the case number I gave.  They can walk you through it step by step.  It is somewhat of a complicated process and if done wrong could cause you to loose the whole HDD contents.  "Oh No, Mr. Bill::mansurprised:

If you feel brave, start by booting from a cold shutdown and holding the ctrl and F11 keys down.  This will take you to the Dell Recovery Management sector.  Then got to Delete Partition and follow the instructions.  You get plenty of "do you want to do this?  Do you really, really want to do this warnings.

 

September 13th, 2006 22:00

The way I did it on my system was to go to "Control Panel" and then the add/delete window.  If Ghost is installed it should show up there.  After I had repartitioned my C/D drive to C only I then deleted Ghost using the control panel add/delete function.

 

I would delete the D partition first or you probably will end up with an unhappy ghost! :smileysad:

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