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September 4th, 2006 20:00

hazzjm
 
Pages 37 to 45 of your owner's manual.
 
Bev.
              

7 Posts

September 5th, 2006 07:00

OK, I've looked at the manual, and it says that I need to perform different steps based on which programm I am using to configure the RAID. The choices are either the 'Intel RAID Option ROM Utility', or the 'Intel Matrix Storage Manager'.

However, when I look at the RAID BIOS, I see 'Intel Matrix Storage Manager Option ROM', a weird combination of the two. So, basically, as I have no other way of seeing which programs are installed, I have no idea which utility I am using.

So I decided to try both options. First I attempted an installation whilst following the instruction for the Intel RAID Option ROM Utility. This involved deleting the RAID 0 configuration, reapplying the configuration,and then attempting to install Windows XP onto one partition including both he hard drives. I got the error message mentioned in my first message.

I then tried the Intel Matrix Storage Manager method. I used the RAID BIOS to reset both the discs to non-Raid, and then entered System Setup, and changed the SATA Operation (Under Drives) to 'Autodetect RAID (or something similar)'. I then installed Windows XP on a partition on only one of the drives. During the formatting I got the following error message:

"Setup was unable to format the partition disk may be damaged, make sure the drive is switched on and properly connected. If the disk is a SCSI disk make sure the SCSI decides are properly terminated. Consult your computer manual or SCSI adaptor documentation for more information. You must select a different partition for windows."

The drive is switched on and properly connected, it is not a SCSI disc, and the computer manual has no more information. I received no documentation with the hard drives detailing whether the drive needs physical configuration for RAID or for ordinary operation. Having spoken to another DELL technical support agent, I am waiting for a DELL Diagnostics/Driver CD, which may take several days.

Could someone be kind enough to send me either a .zip or .iso of this particular cd?

Thanks.

Message Edited by hazzjm on 09-05-200607:17 AM

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