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April 10th, 2007 10:00

Master Agent Info

I am looking for details on what exactly the ECC Master agent does, why installed and what it collects for data in a Windows environment?? Thanks!!

6 Operator

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2.1K Posts

April 10th, 2007 11:00

In general, the ECC Master Agent is just what it sounds like. It is the agent that allows you to push out (and control) the more useful agents for Control Center. The only thing I've seen it do beyond that is crash one of my Solaris hosts every time we try to install it :-)

Once you have the Master Agent installed, Control Center will discover the host and create an object for it. Then you push out the appropriate host agent for the operating system and that one does the majority of the heavy lifting (discovering everything from storage allocated to processes running on the host). You can also deploy things like the DB Agent for Oracle, or the Common Mapping Agent on a host once it has the Master Agent installed. It is also required to install the infrastructure type agents (e.g. FCC, CLARiiON, Symmetrix & SDM, etc.)

92 Posts

April 10th, 2007 12:00

Greetings,

The purpose of the Master Agent is simply to manage the other agents (also known as the Application Agents, or Sub-Agents).

At a minimum for a Windows host, you would want to install a Windows Host Agent. The Host Agent will collect data regarding the performance, configuration, and status on the host. In addition, in order to fully populate any StorageScope reports, the hosts will need Host Agents.

Hope This Helps,

-jq

109 Posts

May 3rd, 2007 16:00

The only thing I've seen it do beyond that is
crash one of my Solaris hosts every time we try to
install it :-)


Have you considered having this investigated? By the sounds of the statement it's isolated to one host only.

6 Operator

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2.1K Posts

May 30th, 2007 08:00

I did have this investigated. EMC came back with an answer that it related to some HBA drivers that were not initialized correctly on an unused HBA on the host. My Unix guys followed the recommendation and tried again and it blew up again. After that my Unix admins would not touch it any further. The host is a critical application server and they aren't willing to try again :-(
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