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1 Rookie
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2 Posts
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842
September 13th, 2018 19:00
5510 blue screen
the win10 encounter a blue screen when boot ,I find the "Intel-Rapid-Storage-Technology-Driver-and-Management_66MG5_WIN_15.7.5.1025_A03" make a trouble
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DELL-Nikhil K
7 Practitioner
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206 Posts
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September 14th, 2018 00:00
Hi Johnlogic,
I would advice you to get in touch with Dell Technical Support team so they might able to solve Blue Screen issue for you.
JFYI, this driver is already added as blacklisted at our backend last week in case you are able to boot into OS then launch SupportAssist and click on RUN ALL button this driver will disappear from your SupportAssist and in case you did driver installation manually through dell.com then get in touch with DELL support team.
Thanks
DELL-Nikhil K
Social Media and Community Professional
#iwork4Dell