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Assistant Agent issue
Hi, i work in IT Compnay that have more than 100 Dell Vostro Laptops. Last 3 , 4 days we have some issue with Assistant Agent , he consume more than 8GB RAM , after we stopped , laptops start to work properly.This happens after last update i think.
XPS_Man
5 Practitioner
5 Practitioner
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2.4K Posts
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March 13th, 2024 04:47
Disable automated scans from settings icon.
Set hardware scan frequency to once a month, during the night/whenever the machine is not being used.
FRT Dell
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March 13th, 2024 08:14
But i talk for laptops and they dont wortk at night only in the day , and stil when i start manually to scan, agents doesnt used 8 GB of RAM , this problem appear after last udpate on Support Assistant
DanielVen
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5 Posts
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March 14th, 2024 18:16
Same... my company has nearly 150 Latitude laptops... and in the last week, the SupportAssist began to use too much RAM and collapse the O.S.
XPS_Man
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March 15th, 2024 13:21
@DanielVen if this is the case, contact support.