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1 Rookie


9 Posts


February 29th, 2024 14:39

Can't update Dell SupportAssist, doesn't see internet

I saw many threads about that problem and didn't find any working solution. What is going on?! Installer stays on "preparing environment" phase for a long time and then says that it needs internet connection. Tried through Wifi and LAN. Nothing works. Running as administrator doesn't work neither.

5 Practitioner


2.4K Posts

March 3rd, 2024 17:46

ongoing bug 
Wait for next update of Supportassist 

meanwhile use dell update app for driver updates 

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