October 5th, 2019 10:00

Note: This applies to DELL PCs without Intel Optane Memory.  If you have Intel Optane Memory, visit link listed at the end of this post.

STEPS TO RESOLVE ISSUE "Intel Optane(tm) Memory Pinning" | Unable to load DLL ' iaStorAfsServiceApi.dll '

  • UNINSTALL Intel Optane Software

Start >> Type: Control Panel >> Launch Control Panel >> Programs and Features >> You should see a specific Intel Optane Software Component  >>  Click on Intel Optane Software  >> Click Uninstall >> Restart PC

 

SOLUTION POSTED WITH ADDITIONAL DETAILS:
https://www.dell.com/community/Inspiron/Intel-Optane-tm-Memory-Pinning-Unable-to-load-DLL/m-p/7387412
IF YOU HAVE INTEL OPTANE MEMORY:
https://www.dell.com/community/SupportAssist/Intel-Optane-tm-Memory-Pinning-can-not-load-the-file-library-DLL/m-p/7377883/highlight/true#M88886

 

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