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August 6th, 2026 14:32

Dell Client Device Manager - Updates not triggering

Hello all,

So I have deployed Dell Client Device Manager to my endpoints via Intune. In addition I have installed the software dependencies (Microsoft .Net 8.0 Desktop Runtime and Microsoft ASP.NET Core 8.0 Runtime) and deployed the ADMX policy config to all target machines yet whenever I run a scan and/or review logs after the update should've triggered it appears it's not triggering at all. Below are my configuration settings. Has anyone else run into this issue or maybe know why this wouldn't be working? Any help would be greatly appreciated. If any additional info is needed please let me know. Thanks everyone!

Installation Deferral Disabled Device
System Restart Deferral Disabled Device
Disable Notifications Enabled Device
Maximum Retry Attempts Enabled Device
Reboot after updates are installed Enabled Device
Update Settings Enabled Device
What to do when updates are found Enabled Device
Delay Days Not configured Device

Update Settings

  • Select the update interval:

    • Monthly

  • Select the time of day to start updates (Only applies when selecting "Daily" or "Weekly" or "Monthly" for the update interval)

    • 12:00 AM" DEFAULT

  • Select the day of Month (Only Applicable for "Monthly" option(Date of Month))

    • 6

  • Select the Recurrence type(Only Applicable for "Monthly" options(Default is date of Month))

    • Week and Day of Month

  • Select the recurrence pattern(Only Applicable for "Monthly" options) Note: Reccurence Type should be selected to "Week and Day of month" to apply)

    • First

  • Select the day of the week to perform updates (Only required when selecting "Weekly" or Reccurence type("Week and Day of month") opted in "Monthly")

    • Thursday

What to do when updates are found?

  • Download and install updates (Notify after complete)

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