Dell.TechHub.Instrumentation.SubAgent problems - short duration high resource usage

Good morning all,

I am having some problems with the Dell Instrumentation process (Dell.TechHub.Instrumentation.SubAgent) on an Alienware 13 R2.

Details are: C:\Program Files\Dell\DTP\InstrumentationSubAgent   - 1.0.106.4173

I am finding every 10-15 min the PC freezes, the CPU fan spins up to 100% for ~1.5 seconds, then the GPU fan spins up to 100% for ~1.5 seconds. The whole event lasts about 5 seconds.

I watched the task manager to identify the likely cause. From the resource usage when the fault occurs, I suspected the Dell Instrumentation process.  Using task manager I ended the process. When I did this, the problem stopped & the PC ran normally for extended times.

Before I proceed, can anyone provide advice on this issue?

Many thanks and have a good day

Regards,

Stevie