1 Rookie
•
14 Posts
0
1059
Support Assist Errors and Driver detection not available
When using the built in Support Assist on my R11 I get the following:
Drives& Downloads Scan (Manual) - No updates available - Error
- No updates available
When using Dells Driver& Download Web site, I get the following error when it uses Support Assist:
Driver detection not available
Please try again later or use the link below to find drivers by Service Tag or see a list of drivers available for your product.
So my question is is this normal that if no updates are available it gives an error?
GeeWhizGuy
1 Rookie
1 Rookie
•
14 Posts
0
October 10th, 2022 09:00
Thank you I thought it was not normal... But as I have found lots of things that seem not normal I wanted to ask.
I removed all Alienware and Dell software installed on system, rebooted and reinstalled all the software. then setup SupportAssit profile and it all working.
Vanadiel
6 Professor
6 Professor
•
6.2K Posts
0
October 9th, 2022 13:00
Not normal.
Vanadiel
6 Professor
6 Professor
•
6.2K Posts
0
October 10th, 2022 09:00
Your welcome. The software can sometimes be finicky, but an uninstall/reinstall usually works.