support assist no longer checking for updates after a failed update

 A few days ago support assist offered "OS recovery tools" update. I clicked to update and it failed. Now support assist will no longer scan for other updates. Under "get drivers and downloads" it just says 1 update is available, the only option is "update". when i click update it just lists the "os recovery tools". i've tried several times and it's not goint\g to update that. (i did try someones suggestion to disable antivirus - no joy). Anyway.... I do not need or want the os recovery tools. I just want to remove that failure so support assist will scan for new updates.