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M_5555

updated

3 years ago

M

M_5555

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1 Message

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488

March 5th, 2024 05:04

Support assist

Hello, I have run into an issue on my dell laptop XPS where it will work fine and then flash colours (red blue black green white) sequence over and over again. I have been told that I should try and update the driver on the system but when in try it says an error has occurred when trying to instal support assist and to restart my computer. As well as I am running into the issue that while I am trying to figure out how to update the drivers it will start flashing colours. If anyone has any advice please let me know! 

Things I have found 

- I have hooked it up to an external monitor and I can use my laptop even when it’s flashing colours 

- it doesn’t seem to be from over heating because sometimes it starts flashing colours after a couple minutes of use