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2 Intern
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28 Posts
0
4545
September 23rd, 2019 07:00
Support Assitance not working!!!
Have been using support assit for a long time, but recently tried to install updated version and not working. When click on support assit installer it starts the process as usual, but then multiple windows of Windows Power Shell open continuously and I have to got to Task Manager to shut it down. Need some help here!!
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speedstep
11 Legend
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47K Posts
0
September 23rd, 2019 07:00
There are many versions of the software and versions that are laced with malware.
Uninstall the software and Make sure DOTNET is installed along with windows updates.
https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows
DSA Identifier: DSA-2019-084
CVE Identifier: CVE-2019-12280
Severity: High
Severity Rating: CVSS v3 Base Score: See NVD (http://nvd.nist.gov/) for individual scores for each CVE
Affected Products:
Dell SupportAssist for Business PCs version 2.0
Dell SupportAssist for Home PCs version 3.2.1 and all prior versions
Summary:
Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs require an update to the latest versions to address a security vulnerability within the PC Doctor component.
Details:
The PC Doctor component in Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs has been updated for the following vulnerability:
Update manually, download and install the latest product version from:
Dell SupportAssist for Business PCs
https://downloads.dell.com/serviceability/Catalog/SupportAssistx64.msi
https://downloads.dell.com/serviceability/Catalog/SupportAssistx86.msi
Dell SupportAssist for Home PCs
https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe
Dell Drivers Hub
Dell Digital Delivery
Dell Digital Locker
Where Can I Download Drivers and Dell-Installed Software for My Dell Computer?
Download Windows Operating system factory installed on your Dell device
Download Linux Operating system factory installed from a Windows based device
Download Linux Operating system factory installed from a Linux based device
bobyonjusan
2 Intern
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28 Posts
0
September 29th, 2019 07:00
I have tried many times to install and uninstall, but still does not work. I can not get the program to uninstall, hey Dell how about some help here!!