Unsolved
This post is more than 5 years old
1 Rookie
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9 Posts
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56295
July 29th, 2018 15:00
SupportAssist will NOT run "Scan Hardware!"
SupportAssist will NOT run "Scan Hardware"! It says "preparing" but nothing happens for several minutes. Then this message appears:
An unexpected error while running this request.
SupportAssist was unable to complete the requested task at this time.
To retry, close the SupportAssist application and run the task again.
If this problem persists, click the Get Support Tab.
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