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December 22nd, 2006 21:00

slow disk performance

hello all.
we have DMX-3 and most of the LUN is responding ok. one of the LUN is responding very slow even wen the symetrix is now busy.
slow is responding time is from 60 to 250 mili second. at that time the LUN IO is 3 to 30 IO. the IO size is 8KB. there is no heavy operation on the other FA.

this LUN is SRDF and on the R2 have snap.
how do i make the respond time reasonably?

December 27th, 2006 06:00

Slow disk response times could have multiple causes, none of which are easy to diagnose. The best method for addressing this would be to open an EMC Service Request to have an EMC Support Engineer remotely dial into the Symmetrix to investigate. You can open a Service Request from the Home page on Powerlink. Select Support > Service Requests > Create Service Request.

113 Posts

January 8th, 2007 06:00

KCSCP is correct. The best help is your local and remote support.

A lot contributes to performance, from the Host end, Symmetrix end and application activity. There are built in and add on software packages that both gather and manipulate resources. It sounds like you have great information to start in finding the differences or possible bottleneck.
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