Symmetrix Support Website

Question

I'm looking for some feedback on the Symmetrix Support website - https://support.emc.com/products/Symmetrix.aspx

Do you currently use it to look for information?
What do you find helpful?
What do you think could use improvement?
What additional information would you like to see posted?

Feedback can be provided either through this forum post or by selecting the feedback link on the bottom of the Symmetrix Support website.

Thank you in advance for your feedback.
MikeMac

MikeMac1 · Answer

Still soliciting feedback.MikeMac

RRR · Answer

Haven't had time to really look at it, but as far as I can see in my first look it looks great. I know this isn't much help, but hey ! At least I gave some comment

MikeMac1 · Answer

Rob, every bit of feedback is helpful. Thank you.

RobertDudley · Answer

Looks like a good resource for very targetted information. I initially thought it would be similiar to this forum when I first saw the layout. As long as users take the time to go there I think it will be a great benefit. You may want to put a permalink at the top of this forum to it.

Allen Ward · Answer

I think this will be great for new users. Over time I may start using it more, but for now I already tend to know where to go to get what I want. It would take me longer to get used to this new page layout than to just go get what I want in the first place.

Having said that, I wish this had been around when we first started looking at bringing in Symmetrix. It would have made life a lot easier.

RRR · Answer

I especially like the links to the forums and not just on this Symm site, but on all other product sites as well. This sure helps people to find their way to here

dynamox · Answer

Mike,really good website but there are some many good sites/sections on PowerLink these day and many of us manage so many different EMC platfroms that it's nearly impossible to remember to visit one every so often to see if something new is available. Instead of looking for information i would like information come to me, in forms of RSS feeds. It's so nice to be able to see when new content/white papers get posted and you know about it right away. I did sign up for PowerLink RSS feeds for white papers but they are hit and miss, sometimes you get them sometimes you don't. Is it possible to implements RSS feeds for this Symmetrix website ?thanks

MikeMac1 · Answer

Dymanox, last time I had looked into this the RSS feeds were for the entire Powerlink site and couldn't be done for just one area. I'll check to see if maybe there have been some changes where that could be implemented.

MikeMac1 · Answer

Dynamox, just had a meeting today and one of the topics that was brought up was either subscriptions or RSS feeds for the product websites. As of now, subscriptions do not look like an option and RSS feeds are being looked into.

MikeMac1 · Answer

Not a problem at all.

dynamox · Answer

thank you for checking into it Mike.

Symmetrix

Symmetrix Support Website

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