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BenWeb

updated

7 years ago

B

BenWeb

2 Posts

0

1531

April 29th, 2019 10:00

After Java update, cannot launch iDRAC console

I updated Java to 8u202. Since then we can login to the iDRAC website, but we cannot launch iDRAC consoles. The first error message we received was "network connection dropped." The solution at this link seems to have resolved that error. Now I am receiving this error: "login failed with an access denied error." I know my password is correct because I am able to login to the iDRAC website before I even attempt to launch the console. I have tried Firefox, Chrome, and IE. I tried disabling video encryption as described here. I tried both the native and the Java plugin types in the console settings. I tried importing the iDRAC's SSL certificate into Java's trusted certificates. That did not help and I still get the warning about a self-signed certificate. I tried creating a new user on the iDRAC as suggested here. The iDRAC I've used for testing is at its latest firmware version but this issue happens on multiple iDRAC's.