2 Posts

April 4th, 2004 15:00

Well, I got this to work by using the BIOS utility. Array Manager was able to format the drive just fine once I had created it.

2 Intern

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2.5K Posts

April 5th, 2004 16:00

Hi Jason,

There are several issues here which can contribute to the problem.

1. FAST and Array Manager do not work together, which is probably this cause of the original problem. I would recommend uninstalling FAST altogether.

2. Array Manager 3.5 includes the version 2.8 firmware and drivers for the Perc 3/di. The install program first warns you of the firmware and then will install them for you.

3. The "Battery Reconditioning" prompt is coming from the Perc 3/di. This task should be accomplished every six months to ensure proper cache functionality. Once you get FAST uninstalled and the Array Manager installed properly, simply right click the Perc 3/di controller and choose Properties and then Recondition.

Thanks for using the Dell Community Forums!

2 Intern

 • 

2.5K Posts

April 7th, 2004 15:00

Hi Jason,

One of our other moderators alerted me to something I had overlooked in your original post. It appears you are running the native Operating System (I assume Win2003) drivers for the Perc 3/dc. This is common issue that the Array Manager does not work properly with the native OS drivers.

This is the latest drivers available for each controller:

LSI Logic, Driver, Windows Server 2003, v.6.41.2.32, A03
CERC ATA 100, PERC 4/sc, 4/dc, 4/di, 3/sc, 3/dc, 3/dcl, 3/qc
FileName:  perc-cerc-w2k3-6.41.2.32-A03.exe [105 KB]
Release Date:  2-23-2004
http://support.dell.com/filelib/format.aspx?releaseid=R71521

PERC 2/qc, 2/Si, 3/Si, 3/Di, Driver, 2003, v.2.7.1.4944, A02
FileName:  WS03A02.exe [221 KB]
Release Date:  9/9/2003
http://support.dell.com/filelib/format.aspx?ReleaseID=R58648

I would also recommend upgrading your PowerVault 220s firmware:

Dell PowerVault 220S/221S SES Firmware, v.E.17, A06
FileName:  FUPG_E17.exe [48 KB]
Release Date:  3/29/2004
http://support.dell.com/filelib/format.aspx?releaseid=R74083

Thanks for using the Dell Community Forums!

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