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November 17th, 2020 02:00
Attaching Quantum Superloader 3 via LSI mini-SAS
I'm building a system to trial Veeam and have a tape storage query.
I have a Dell R630 server running Windows Server 2019 and a Quantum Superloader 3 LTO-8.
They are connected via a mini-SAS cable running into a LSI SAS2 2308 Mustang controller
Windows can see the controller under its 'Other devices' and under the Storage Controllers in device manager.
Windows doesn't see either the tape drive or a Media Changer.
Does anyone have any experience of these cards? There doesn't seem to be any way to configure them during boot. I've poised ready to strike ctrl-C during boot process but nothing has appeared.
Any suggestions much appreciated
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DELL-Charles R
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November 17th, 2020 07:00
Hello Japandy,
You may have to do trial and error. I don't see we have validated that controller for the R630.
LSI SAS2308 is supported on Precision T7610/R7610 running the following Operating System: Windows 7-32 bit.
https://dell.to/2UCv5MS
I could recommend make sure Chipset, BIOS and iDRAC are up to date:
https://dell.to/3f9BmsN
Please let me know how it goes.
Japandy
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November 19th, 2020 01:00
Thank you Charles for getting back to me. Would I be correct in saying that the Dell 12GBPs SAS card is validated on the R630?
I have checked that the BIOS and chipset were up to date. The iDRAC did need an upgrade which I performed yesterday. I'm afraid I don't see the tape robot nor the tape drive in Device Manager of Windows. I know the Superloader is working as I have successfully connected it to an older (2011 vintage!) DPM server.
DELL-Marco B
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November 19th, 2020 03:00
Hi,
this controller is designed also for the R630, as specified in this link
https://dell.to/35HT9EA
Thanks
Marco
DELL-Charles R
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November 19th, 2020 05:00
Hello Japandy,
As Marco indicated Dell SAS 12Gbps HBA is validated for the R630.
You should get a low profile:
Dell SAS 12Gbps Host Bus Adapter External Controller Low Profile
https://dell.to/2UHzy16
Also check your installed in the correct slot 1. Slot Priority page 103-104
https://dell.to/35KFsVl
Japandy
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November 24th, 2020 02:00
The 12Gbp SAS card has worked a treat - thank you for your assistance gentlemen.
DELL-Marco B
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November 24th, 2020 04:00
Thanks to you!