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2268

September 4th, 2019 11:00

cannot log into OpenManage

I am running Windows server 2019 standard with desktop experience. I have the server setup as a active directory domain controller. I installed OM-SrvAdmin-Dell-Web-WINX64-9.3.0-3465_A00 and it installs without any issues. I cannot get any version of username/password to work. Tried:
user password

Domain\user password

user@domain password.

I even installed the active directory extensions and still cannot login. Are there any log files that I can check to see what the issue is? 

I have read countless articles about how it should work with one of those username/password combinations, but there must be something else going on.

Can I run it on a domain controller? 

I have it running as a hyper-v server. I could spin up another image and make that a domain controller and demote this host server.

Thanks,

Brian

10 Elder

 • 

6.2K Posts

September 4th, 2019 15:00

Hello

I don't have that exact version installed on a lab server. I tested 7.3 and 9.2, no issues with either.

domain\user
password

That combination worked for me. Make sure that you do not put a check in the active directory box unless you have configured advanced schemas. Also, sometimes the browser will create a pop-up window asking for credentials. If that happens ignore the pop-up, just close it and log in at the web page.

Thanks

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