Unsolved

1 Rookie

 • 

1 Message

527

March 14th, 2022 04:00

DD3300 CloudIQ Onboarding problem

Morning,

I am activating within my farm the Cloud IQ service.

I have activated the Cloud IQ connector for the vcenter, and I have activated OpenManage Enterprise for the servers, and storage (scv3020, and DD3300).

As far as the nodes, vcenter, and SCv3020 storage are concerned, no issues.

I'm having trouble bringing Cloud IQ onboarding DD3300 storage.

I updated the firmware to the latest LTS release, but even if I set the gateway (OME) and the user account of the CloudIQ service to support, the request is rejected and the device is not loaded in the portal.

Where do I go wrong?

Thanks

Moderator

 • 

4K Posts

March 14th, 2022 13:00

Hello,

please could you check this documentation and see that you perform all the steps?

 

https://dell.to/3Iah3IW

 

Thanks
Marco

March 21st, 2022 01:00

Goodmorning,

Your solution work only with Secure Connect Gateway!

OpenManage Enterprise do not support DD3300.

Thank you.

15 Posts

August 4th, 2022 02:00

Hi,

then I ask myselfe the question if there is a way to collect all the data on the Secure Connect Gateway and then send it directly to CloudIQ or maybe to the CloudIQ Collector?

Thank you in advance

0 events found

No Events found!

Top