What firmware revision is the iDRAC running? The amount of impact we can have on what the iDRAC reports is going to be a bit more limited, but firmware may help. You might consider restarting the iDRAC, if it's up to date. Restarting can help with a bunch of oddball issues.
I grabbed a T610 from the lab, since these share a common iDRAC, but didn't see an option to disable the alarm. Disabling an email alert for it should be an option, but it would still populate in the SEL. The only other things I can think to try would be to confirm that the new storage card is on it's latest firmware, and if so, reinstall the PERC and see if the error clears permanently, so as to confirm that it's only with that card. If you were to do that and then reboot, I'd expect the error to populate again pretty shortly after, if it is going to.
Dell-DylanJ
4 Operator
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2.9K Posts
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May 13th, 2019 08:00
What firmware revision is the iDRAC running? The amount of impact we can have on what the iDRAC reports is going to be a bit more limited, but firmware may help. You might consider restarting the iDRAC, if it's up to date. Restarting can help with a bunch of oddball issues.
lhogan23
3 Posts
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May 13th, 2019 10:00
The iDRAC is running firmware 2.92 (Build 5) - which is the latest version as far as I am aware.
I've tried resetting the iDRAC but the error comes back...
Dell-DylanJ
4 Operator
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2.9K Posts
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May 13th, 2019 10:00
I grabbed a T610 from the lab, since these share a common iDRAC, but didn't see an option to disable the alarm. Disabling an email alert for it should be an option, but it would still populate in the SEL. The only other things I can think to try would be to confirm that the new storage card is on it's latest firmware, and if so, reinstall the PERC and see if the error clears permanently, so as to confirm that it's only with that card. If you were to do that and then reboot, I'd expect the error to populate again pretty shortly after, if it is going to.