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February 25th, 2022 08:00
iDRAC7/8 Virtual Media / Create Image fails
Hello,
when trying to create a virtual media image from the java virtual console, the process fails.
Environment:
Browser: Firefox ESR 52.9.0 (64-bit)
Java: java version "1.8.0_65" rpm: jre1.8.0_65-1.8.0_65-fcs.x86_64
OS: Fedora 35
iDRAC FW: v2.81.81.81 on Dell R630 or R520
How to create the problem:
- I start the Java virtual Console from the iDRACs web page.
- Virtual Media / Create Image ...
- a box pops up: Create a New Image File From a Source Folder
- Source Folder: /home/buschman/wk/dell-tools/megactl
- Image File Name: /home/buschman/tmp/megactl.img
- Create Image
result is an error box:
Create Image Failed
An error occurred while creating the image [ok]
The java console has the following message:
com.avocent.b.b.b: Create Image Failed.
An error occurred while creating the image
at com.avocent.app.l.b.p.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
com.avocent.b.b.b: Create Image Failed.
An error occurred while creating the image
at com.avocent.app.l.b.p.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
com.avocent.b.b.b: Create Image Failed.
An error occurred while creating the image
at com.avocent.app.l.b.p.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
What I noticed is that in the selection box the directories could be selected, but the box for the file names was greyed out.
Alternatively, if I try to create the virtual media image from a directory with only subdirectories:
- I start the Java virtual Console from the iDRACs web page.
- Virtual Media / Create Image ...
- a box pops up: Create a New Image File From a Source Folder
- Source Folder: /home/buschman/wk/dell-tools
- Image File Name: /home/buschman/tmp/dell-tools.img
- Create Image
I get an image file, which I can mount:
# mount -o loop ~buschman/tmp/dell-tools.img /mnt
# ls -l /mnt
total 4
drwxr-xr-x 2 root root 4096 Feb 25 2022 dell-tools
# ls -l /mnt/dell-tools/
total 0
But as noted, the directory is empty
What I wanted in the image is the content of the following directory:
ls -l /home/buschman/wk/dell-tools/megactl
total 300
-rw-r--r-- 1 buschman buschman 198 Aug 22 2007 AUTHOR
-rw-r--r-- 1 buschman buschman 18275 Aug 22 2007 COPYING
-rw-r--r-- 1 buschman buschman 9717 Aug 22 2007 README
-rwxr-xr-x 1 buschman buschman 111079 Aug 23 2007 megactl
-rwxr-xr-x 1 buschman buschman 1251 Aug 22 2007 megarpt
-rwxr-xr-x 1 buschman buschman 110107 Aug 23 2007 megasasctl
-rwxr-xr-x 1 buschman buschman 1280 Aug 22 2007 megasasrpt
-rwxr-xr-x 1 buschman buschman 34702 Aug 23 2007 megatrace
Regards
Andreas
p.s. I can try the same with the html5 Version of the iDRAC virtual console
[I tried, and I can not find the button to create a virtual media in the html5 Interface.]
p.s. I can hopefully look up a newer server who still is under support next week. I ran into "virtual floppy images" today, and thought to try them out.



DELL-Chris H
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February 25th, 2022 13:00
Atacama2022,
Start with verifying the steps you are following are as outlined here, which are specific to the iDracs.
I would then read the posting here, which is describing the same issue and may help.
Let me know how it goes.
atacama2022
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February 28th, 2022 04:00
Hello Chris,
ch> Start with verifying the steps you are following are as outlined here, which are
ch> specific to the iDracs.
Neither the German nor the English Version of Article 000124001 was helpful to me.
I have used iDRAC's virtual CD quite often (see https://www.dell.com/community/Systems-Management-General/what-is-the-point-of-iDRAC-s-virtual-floppy/m-p/8155324#M31862).
And it is very helpful for .ISOs .
ch> I would then read the posting here, which is describing the same issue and may help.
I have read that article before, and it was not very helpful to me. I already did that.
Regards
Andreas
atacama2022
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12 Posts
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February 28th, 2022 11:00
Hello,
if I use an iDRAC9 from an Ubuntu Laptop the problem goes away:
Environment:
Browser: Firefox 97.0 (64-bit)
WebStart: IcedTea Web Start icedtea-web 1.8 (1.8)
Java: openjdk version "1.8.0_312"
OpenJDK Runtime Environment (build 1.8.0_312-8u312-b07-0ubuntu1~20.04-b07)
OpenJDK 64-Bit Server VM (build 25.312-b07, mixed mode)
OS: Ubuntu v20.04.1
iDRAC FW: v3.30.30.30 on R440
When I used the previous Environment with this iDRAC, I had the same problem as above.
I now have an image file:
# mount -o loop ~buschman/tmp/dell-tools.img /mnt
# ls -l /mnt
total 4
drwxr-xr-x 4 root root 4096 Dec 16 2013 dell-tools
# ls -l /mnt/dell-tools/
total 8
drwxr-xr-x 2 root root 4096 Dec 16 2013 megacli
drwxr-xr-x 2 root root 4096 Aug 24 2007 megactl
# ls -l /mnt/dell-tools/megactl/
total 300
-rwxr-xr-x 1 root root 198 Aug 22 2007 AUTHOR
-rwxr-xr-x 1 root root 18275 Aug 22 2007 COPYING
-rwxr-xr-x 1 root root 9717 Aug 22 2007 README
-rwxr-xr-x 1 root root 111079 Aug 24 2007 megactl
-rwxr-xr-x 1 root root 1251 Aug 22 2007 megarpt
-rwxr-xr-x 1 root root 110107 Aug 24 2007 megasasctl
-rwxr-xr-x 1 root root 1280 Aug 22 2007 megasasrpt
-rwxr-xr-x 1 root root 34702 Aug 24 2007 megatrace
# ls -l /mnt/dell-tools/megacli/
total 5600
-rwxr-xr-x 1 root root 2469692 Dec 16 2013 MegaCli
-rwxr-xr-x 1 root root 2720320 Dec 16 2013 MegaCli64
-rwxr-xr-x 1 root root 540512 Dec 16 2013 libstorelibir-2.so.14.07-0
I will try this image file on a test server.
Weird
Andreas