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moabdelaal

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5 years ago

M

moabdelaal

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May 30th, 2021 08:00

iDRAC9 | Host OS with wrong information

Dear Guys,

I just installed my new R740 server and installed Dell Service Module iSM to my ESXi 7 host but when I'm trying to register it through iDRAC9 via support assist, always facing a problem for connections. So, I went to System>Host OS then I found vmk0 took wrong gateway and can't be modified from the iDRAC. I checked my ESXi vmk0 IP settings and found everything is correct. So, Now the SupportAssist via iSM not working properly. note that I did iDRAC reset and also tried to reinstall the iSM.

ESXi IP Settings:

10.10.100.203

255.255.255.0

10.10.100.1

Your kind help is highly appreciated ...

Thanks

moabdelaal_0-1622389424612.pngmoabdelaal_1-1622389480946.pngmoabdelaal_2-1622389529451.pngmoabdelaal_3-1622389662954.png

ESXi vmk0 setting 

moabdelaal_4-1622389814081.png